HEINEKEN Direct and Star Pubs & Bars Online Frequently Asked Questions

 

How do I register for HEINEKEN Direct if I am a Heineken customer?

1) Click on 'Sign up to HEINEKEN Direct today!'

2) Click on 'I'm buying directly from HEINEKEN'

3) Enter your account number

    - If you have a 6 digit account number this should begin with 0000

    - If you have a 7 digit account number this should begin with 000

4) Fill in the form with your details

5) Click 'I'm not a robot'

6) Click 'submit'

7) Once this is complete you will receive an email confirming we have received your details and within 48 hours the HEINEKEN Direct team will respond

 

How do I register to become a HEINEKEN customer?

1) Click on 'Sign up to HEINEKEN Direct today!'

2) Fill in the form with your details

3) Click 'I'm not a robot'

4) Click 'Submit'

5) Once this is complete a member of the HEINEKEN Direct Team will be in tuch within 48 hours

 

I am a Star Pubs & Bars lesee

1) If you are part of Star Pubs and Bars and would like to start ordering pleae visit:

    www.order.starpubsandbars.co.uk 

2) You can follow the same steps above as 'How do i register?'

 

I have forgotten my password

1) Click on 'Forgot password?'

2) Enter your email address

3) Click 'I'm not a robot'

4) Click 'Submit'

5) You will then receive an email with a link to click on and reset your password