Heineken CorporateHelp with Site


Frequently Asked Questions

 

How do I register for HEINEKEN Direct if I am a Heineken customer?

1) Click on 'Sign up to HEINEKEN Direct today!'

2) Click on 'I'm buying directly from HEINEKEN'

3) Enter your account number

    - If you have a 6 digit account number this should begin with 0000

    - If you have a 7 digit account number this should begin with 000

4) Fill in the form with your details

5) Click 'I'm not a robot'

6) Click 'submit'

7) Once this is complete you will receive an email confirming we have received your details and within 48 hours the HEINEKEN Direct team will respond

 

How do I register to become a HEINEKEN customer?

1) Click on 'Sign up to HEINEKEN Direct today!'

2) Fill in the form with your details

3) Click 'I'm not a robot'

4) Click 'Submit'

5) Once this is complete a member of the HEINEKEN Direct Team will be in touch within 48 hours

 

How do I register for Star Pubs & Bars Online if I am a Star lessee?

1) Click on 'Register' in top right hand corner of screen.

2) Enter your account number

    - If you have a 6 digit account number this should begin with 0000

    - If you have a 7 digit account number this should begin with 000

3) Fill in the form with your details

4) Click 'I'm not a robot'

5) Click 'submit'

6) Once this is complete you will receive an email confirming we have received your details and within 48 hours the Star Pubs and Bars team will respond.

 

What if I'm not a Star lessee?

1) If you are not part of Star Pubs & Bars and are interested in taking on one of our pubs then please click on the 'Find out More' banner at top of the screen which will take you to our recruitment site.

​​​​​​​I have forgotten my password

1) Click on 'Forgot password?'

2) Enter your email address

3) Click 'I'm not a robot'

4) Click 'Submit'

5) You will then receive an email with a link to click on and reset your password